What to Expect From a Managed Service Provider

As technology rapidly evolves, more and more trends and innovations are emerging that will reshape the insurance industry in the blink of an eye. Are you ready to adapt? Are you prepared to safeguard your agency against the added risks that will develop as a result? Working with a technology management partner, or an insurtech consulting firm, is a crucial step for ensuring the long-term wellbeing and success of your company.


What is an MSP?

Built in Data Integrity with Data Loss Prevention

Cloud Solutions at Your Fingertips

Network Security Assurance

Choosing Alexant as Your Experienced MSP

What is an MSP?

A Managed Service Provider (MSP) is a company that maintains and assumes responsibility for their clients’ IT infrastructure and end-user systems. This service is typically provided under a subscription model and includes maintenance and security. Often, the term “cloud service provider” and managed service provider are used interchangeably to describe this kind of service when it is supported by a service level agreement (SLA) and delivered via the internet.

A managed service provider is the ideal technology partner for small-to-medium-sized businesses (SMBs) who do not have the resources to employ an in-house IT department. Working with a managed service provider allows you to focus on the core of your business and enjoy the peace of mind that your IT management, data security, cloud migration, and back-up and recovery needs are met, all for a predictable monthly price.

For over 25 years, Alexant has combined our vast expertise in technology to offer managed IT services to all businesses. However, five decades of combined experience in insurance positions us as a valuable strategic partner for insurance agencies, as well.

Built in Data Integrity with Data Loss Prevention

Forty percent of businesses that experience a major data loss never recover.

That is a frightening statistic for any business owner, especially as the rate of cybercrime and data breaches increase.

Now, more than ever, it is important for businesses to invest in data integrity—or the validity, accuracy and completeness of their data—through the use of data loss prevention (DLP)—a set of tools and processes implemented in order to protect data from being misused, accessed by unauthorized users, or lost. After all, smart business decisions can only be made with accurate and secure data; therefore, maintaining clean data is necessary for business growth, client retention, reputability, and maintaining regulatory compliance.

When you partner with a managed service provider like Alexant, your data’s integrity and data loss prevention is our priority. And if you’ve already experienced data loss, we are here, willing and ready to help you get back up and running through our data recovery services.

Cloud Solutions at Your Fingertips

Organizations of all types are adopting cloud-based computing solutions for its security, reliability, savings, and mobility. One popular type of cloud-computing is Desktop-as-a-Service (DaaS), a form of virtual desktop infrastructure in which a third party manages all back-end resources and streams the virtual desktops to end-user devices, providing users with anytime, anywhere access to their desktop and applications.  

Cloud-based security is another popular solution that offers businesses the peace of mind to work anywhere and at any time, without the worry of a potential cyber breach.

This information will likely lead you to wonder if cloud computing and partnering with a managed service provider is always the solution—or at least, the solution for your company. The answer? Typically, yes. But it depends on the industry and services provided. Some of the industries that will benefit from the advantages of cloud computing include automotive, education, financial, healthcare, insurance, hospitality, legal, manufacturing, nonprofit, and real estate.

If your business is ready to reduce overhead, increase security, mobility and efficiency, and benefit from 24/7 monitoring of your systems, begin the cloud migration process with Alexant now.

Network Security Assurance

Determining your current security and compliance status, or initiating a risk management process, is the first step in network security assurance. A security audit identifies potential areas of concern and educates your team on how to implement changes that will strengthen your network security. Alexant provides two different types of assessments to determine the status of your network:

Vulnerability Assessment

A vulnerability assessment, or a basic security audit, analyzes the security of your network from the inside and/or outside, to determine where, if any, weaknesses exist. If weaknesses are identified, they are assessed and assigned severity levels. We will then recommend steps to remediate or mitigate those risks.

Pen Test

A pen test, also known as penetration testing or ethical hacking, is the process of simulating a forceful breach so that businesses can see their real data security risks.

Once you know the status of your network, you are better equipped to create a complete risk management plan that will effectively protect your business.

Choosing Alexant as Your Experienced MSP

Selecting the right managed service provider is a huge decision, but in order to protect your business, it’s one you need to make sooner, rather than later. Businesses choose Alexant as their managed service provider because of our long track record and impressive portfolio.

“Sue Good and the Alexant team have been a crucial part in getting the most of out of our Agency Management System. They have helped us write workflows that make life easier for our customer service team and ensure we have all the information we need to take great care of our clients. They have also been an important accounting partner for our agency; Sue has helped with everything from training to company payables clean up. Alexant is also helping us with our biggest project to date, transitioning from Applied TAM to Applied EPIC. I highly recommend Alexant to anyone wanting to get the most out of their Applied investment.”

When you partner with Alexant, you will benefit from our:

Multiple expertise—We specialize in small business technical operations and we have unparalleled experience in on-premise, cloud and hybrid insurance agency applications.

True value in pricing—When you work with Alexant, your costs will always be fixed and completely transparent.

A trusted IT partnership—Our IT specialists partner with you to develop a custom, strategic plan for the unique needs of your business.

Real results—We design world-class solutions and innovative products

Connect with a Managed Service Specialist.

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